Shipping policy

Shipping Policy

Processing Time

Orders are usually processed within 2 business days.

Processing may take longer during peak seasons, holidays, periods of high order volume, or irregular closures.

Domestic Shipping (Japan)

We ship within Japan via Yamato Transport or Japan Post.

Domestic shipping is free of charge.

International Shipping

NKC RIBBONS JP ships internationally from Japan.

Available shipping methods, rates, and estimated delivery times vary depending on the destination, package weight, and available carrier services.

Available shipping options and rates will be displayed at checkout.

For current shipping options, estimated rates, delivery times, tracking information, and other international shipping details, please see our International Shipping page.

If your country or region is not available at checkout, please contact us. In some cases, we may be able to arrange shipping individually.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees upon arrival. These charges are the responsibility of the customer.

We are not responsible for delays caused by customs processing.

Tracking

A tracking number will be provided once your order has been shipped.

Shipping Issues

If your package does not arrive or arrives damaged, please contact us as soon as possible.

We will assist with tracking, investigation requests, and insurance claims where applicable.

Please note that delivery delays, loss, or damage are subject to the carrier's policies and investigation results.

Incorrect Address / Failed Delivery

If a package is returned due to an incorrect or incomplete address, or if delivery is refused, the customer will be responsible for any reshipping costs.